Shipping policy
Shipping Policy
Thank you for shopping with NOVA CORE.
Processing Time:
All orders are processed within 1–5 business days. Please note that orders are not shipped or delivered on weekends or holidays.
Shipping Time:
Due to high demand and international shipping, delivery times may vary depending on the product and destination. Estimated delivery time is typically between 7–31 business days.
Please note that some items may be shipped from overseas warehouses, and delivery times may be longer depending on customs and local postal services.
Shipping Delays:
We are not responsible for delays caused by shipping carriers, customs clearance, or other factors beyond our control.
All orders are shipped directly from our suppliers in China. Please allow 7–31 business days for delivery. Delivery times may vary depending on your location and customs processing.
Incorrect Address:
Please ensure that your shipping address is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages:
We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order.
If you have any questions, please contact us at info@novacore.com.