Legal notice

Seller
NOVA CORE (Sole Proprietor)

Responsible Person
Aito Masakado

Address
Room 201, Tranquil Residence
2-19-34 Kabe Higashi, Asakita-ku
Hiroshima-shi, Hiroshima 731-0222
Japan

Phone Number
+81 80-6242-9136

Email Address
info@nova-core.shop

Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM (JST)

Product Prices
All prices listed on our website are in USD and include applicable taxes unless otherwise stated.

Shipping Fees
Shipping fees are calculated at checkout depending on the destination and product.

Additional Fees
No additional fees will be charged beyond the product price and shipping fee. However, customs duties or import taxes may apply depending on your country and are the responsibility of the customer.

Delivery Time
Orders are processed within 1–3 business days. Delivery typically takes 10–34 business days depending on the destination and product availability.

Payment Methods and Timing
We accept major credit cards, PayPal, and other secure payment methods. Payment is charged at the time of purchase.

Return Period

Customers may request a return within 30 days of receiving the product. Returned items must be unused, unopened, and in their original packaging.

Refund Policy

Customers may request a return within 30 days of receiving the product. Refund eligibility is subject to our Refund Policy.

Return Shipping Policy

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.